A workflow consists of an orchestrated and repeatable pattern of business activity enabled by the systematic organization of resources into processes that transform materials, provide services, or process information. It can be depicted as a sequence of operations, the work of a person or group, the work of an organization of staff, or one or more simple or complex mechanisms.
"It's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them."
"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently."
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